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  • Prior to establishing a wholesale account with The Cozy Tea Cart, (TCTC), you must provide your current federal tax ID number (EIN). If you are using your social security number in place of a federal ID number, you must also provide a state resale number.

  • TCTC requires 24 hours to process each order, no exceptions. We are NOT able to do same day wholesale orders. From September to December, normal preparation time is 48 hours for shipping.

  • Minimum order is 1 pound of any given tea. Discounts are given at the 10 pound purchase point of a given tea, not for the cumulative total of your whole order.

  • All prices are subject to change without notice due to world market fluctuations.

  • This price list supersedes any previous price list.

  • No minimum order for merchandise and accessories.

  • TCTC requires pre-payment on all orders by cash, check, PayPal or credit card.

  • There is a $35 returned check charge.

  • TCTC will never sell or trade our customer names, addresses, phone numbers, or email addresses. Our on-line and in-store purchasing is meant to be a service to you. Your privacy is very important to us.

  • Delivery or shipping charges are extra and are the sole responsibility of the customer. Local customer pick-up is an alternative that will avoid shipping charges.

  • Shortages and discrepancies in your order must be reported within 3 business days of receipt of the order.

  • We strongly recommend reading the description of the tea carefully and purchasing a sample of a new tea before purchasing it in larger quantities.

  • For returns, the package and product must be in the original condition. Please include the sales/packing slip. For products returned for any reason other than damage or company error, a "store credit" will be issued, less a 35% disposal fee (which will be applied to products that have been opened, tried, and returned due to customerís dislike). We do not cover the cost of shipping unwanted items back to us.

  • There will be a 35% restocking fee applied to all packages returned to us due to an incorrect address, or if all three delivery attempts by the carrier are unsuccessful. This fee covers the shipping charge billed to us by FedEx or UPS if your order is returned undeliverable.

 

 
 

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Photo of Huangshan Tea Plantation in the Anhui Province of China by Danielle Beaudette

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